Privacy policy

Last updated: 20 August 2026.

This policy explains how VANGUARD E-COMMERCE LTD (company number 14283758), trading as ChowSauce, handles personal information when you use chowsauce.com. Registered office: 231 Percy Road, Twickenham, England, TW2 6JL, United Kingdom. Telephone 020 3609 3130. Privacy contact: support@chowsauce.com.

Who we are

We are the data controller for this website. We sell sauces and seasonings to UK customers and may receive advertising traffic to this site.

What we collect

Information you type into contact or order-enquiry forms on this device (name, email, address, message). The current public forms are demonstration stubs and do not transmit data to our servers.
Technical data such as IP address, browser type and pages viewed if you accept non-essential cookies or analytics in future.
Basket contents and cookie preference stored in your browser via local storage.

Why we process data

To respond to enquiries, prepare orders, meet legal obligations, keep the site secure and — only with consent — measure marketing performance.

Lawful bases

Under UK GDPR we rely on contract (or steps toward a contract), legal obligation, legitimate interests (site security and basic operations) and consent for non-essential cookies.

Sharing

We do not sell personal data. We may use processors for hosting, email or delivery when a live order system is connected. Those processors must protect the data under written terms.

Retention

Enquiry and order records are kept only as long as needed for the order, accounting and legal claims. Browser storage stays until you clear it or change cookie settings.

Your rights

You may request access, correction, erasure, restriction, portability or object to certain processing, and you may withdraw cookie consent. You can complain to the Information Commissioner's Office (ICO).

Contact

Email support@chowsauce.com or write to 231 Percy Road, Twickenham, England, TW2 6JL, United Kingdom. Telephone 020 3609 3130.